Our products undergo extensive quality control before dispatch.
However, should there be a defect due to a production fault, these are naturally subject to a two-year warranty.
Simply contact us via our contact form and we will help you as soon as possible!
The following points must be fulfilled for the warranty to take effect:
If you need to dispose of your Moovi for any reason, please contact us. Your Moovi contains a Li-Ion battery, which must not be disposed of with household waste according to the Battery Act (BattG).
Please also note that if the battery should be changed, this may only be done by our competent technical team, otherwise any warranty expires.