The handlebar appears unstable
Our Moovi e-scooter folds quickly and compactly, so the design of the patented folding mechanism requires a certain amount of play. This play
FAQ
Frequently Asked Questions
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More informationHere you will find some of the most frequently asked questions - and their answers.
driving safety
Does the load system tip forward?
No! You don't have to worry about the cargo system tipping forward while driving. The attachment takes up 5
How do I brake correctly?
Braking properly with an e-scooter is easy if you know how! Brake test with load The main brake on the Moovi
Where can I ride my e-scooter?
In traffic, you are allowed to ride wherever bicycles are allowed. This means: if there is a cycle path, use it.
You and your Moovi
Retrofitting an old Moovi without road approval
Unfortunately, due to several factors, it is not possible to retrofit the Moovi. We had to explicitly deal with the new road-legal model
Your first ride
Turn on the Moovi. To do so, press and hold the upper power button for about 2 seconds (to turn off the Moovi,
Prepare your Moovi
The front light is attached to the handlebar with a cable tie. Mount it to the designated bracket using the included multi-tool.
Which rear tire should I choose?
Your Moovi comes standard with a special honeycomb rear tire. This tire, equipped with air chambers, promises a particularly smooth ride.
Why is the Moovi more expensive than other e-scooters?
The fact that the Moovi is a bit more expensive than some other models is due to our high-quality development and production. The Moovi is
All about technology
The hinge on the handlebar is stuck
The sleeve or hinge on the handlebar is stuck. How can I fix it? The sleeve must be removed using a tool.
Is the battery replaceable?
The battery in your Moovi is permanently installed and waterproof. Should the battery ever need replacing, you can
License plate holder is broken
This is annoying, but it can happen that the license plate holder breaks off. To get your Moovi back up and running quickly,
Steering column does not engage
The most common reason for the steering column not locking is that the locking screws on the underside of the Moovis are too tight.
Moovi doesn't go 20 km/h?
Factors such as a forward-looking driving style, good terrain conditions, such as gentle gradients and flat,
Does the cargo system also fit other e-scooters?
No, our cargo system and its universal mount have so far only been developed specifically for our Moovi e-scooter.
Problems with the battery indicator
To achieve optimal performance and range, the Moovi must be charged to 42 volts, only then is the
Is the engine power sufficient?
Why is the motor power lower than that of other e-scooters? Is it sufficient? In terms of efficiency, an optimal
What gradient can the Moovi manage?
Basically, the climbing ability depends on the rider's weight, the battery charge level, the outside temperature, and the road conditions. As a rule of thumb,
Official
Is wearing a helmet mandatory on the Moovi e-scooter?
No, even with e-scooters that are approved for road use, helmets are not mandatory, but wearing a helmet is of course safer. That's why we have
Can I take my Moovi on the train?
This is a very hot topic right now! When this article was written, it was not a problem to buy an e-scooter with
How do I insure my Moovi?
When you buy a Moovis in our online shop, you have the option of taking out insurance directly with our insurance partner for 29 euros